Account Management
Learn how to change names, change password, change company name,etc
- How to Log into your Switchboard AccountThis support article will walk the user through logging into their Switchboard account.
- How to Log Out Switchboard Cloud
- Connect Google with your Switchboard Account for an easier loginWant to access your Switchboard account without having to type in a password every time? By connecting your Google account, you can log in securely with a single click. This guide will show you exactly how to set it up in under a minute.
- Update account details
- How to Create a Workspace in SwitchboardNeed to provide a separate broadcasting environment for a specific department, partner agency, or remote production team? Creating a Workspace in Switchboard Live allows you to set up isolated streaming environments under your primary account umbrella. You can invite dedicated Workspace Managers to build their own workflows and social destinations without ever giving them access to your main account. This guide covers how to create a new Workspace, securely invite a manager, and give your individual departments the independence they need to go live with confidence.
- Overview of My Switchboard Account
- Add a Team Member to a Switchboard AccountNeed to collaborate with a multi-person production team or share broadcasting duties across different departments? Adding Team Members to your Switchboard Live account allows you to securely invite staff or volunteers to help manage your multistreaming workflow without ever sharing your master password. Whether your team is covering a weekend festival or managing emergency press conferences, this guide shows you how to grant secure access, track invitations, and manage your team so you can confidently go live.
- How to Accept a Team Member InvitationWelcome to the team! If you have received an email invitation to join a Switchboard account, you are a few clicks away from collaborating on your organization's broadcasts. Accepting this invitation lets you securely access the shared workflow and manage streams without setting up a new subscription.
- Change or Reset My PasswordWhether you've forgotten your password or simply want to update it, we've got you covered. This guide shows you exactly how to reset your password (when locked out) or change it (when logged in).
- My Team IDYour Team ID is a unique key that is linked to your subscription. If the Switchboard Cloud Support team requires additional information about your account for billing or support purposes, your Team ID will be helpful.